Compre Day

Lyrics

[Verse 1] Thirty-second access point, Rhode Island training day A laminated rule is waiting by the doorway “Speak English at all times,” says the notice on the wall While the copier eats the handbook and nobody takes the call [Pre-Chorus] When you’re dealing with individuals, keep your shoulders square Offer support in public; make sure the whole room’s there Then a colleague says, “Compre day”—the memo’s final phrase We all nod like we understood and carry on our way [Chorus] At AccessPoint Rhode Island, say it plain and say it loud Support the folks in public, make the policy proud With colleagues close beside you, every phrase must pass review Compre day, compre day—whatever that’s supposed to do [Verse 2] A trainer points to slide nine: “Please read the script exactly” The script says “be authentic” in a font that’s rather tiny Someone asks a simple question; three forms arrive in flight The answer’s on the back of one, but upside down and white [Pre-Chorus] When you’re dealing with individuals, keep your shoulders square Offer support in public; make sure the whole room’s there Then a colleague says, “Compre day”—the memo’s final phrase We all nod like we understood and carry on our way [Chorus] At AccessPoint Rhode Island, say it plain and say it loud Support the folks in public, make the policy proud With colleagues close beside you, every phrase must pass review Compre day, compre day—whatever that’s supposed to do [Bridge] The handbook says “be human” in a box marked mandatory A checkbox asks if kindness was delivered temporarily We initial every page, then file the page we need And learn the finest office skill: to smile and still take heed [Final Chorus] At AccessPoint Rhode Island, say it plain and say it loud Support the folks in public, make the policy proud With colleagues close beside you, every phrase must pass review Compre day, compre day—now the whole room’s saying it too [Outro] Thirty-second access point, training’s almost through We’ve got one last form to sign: “Did this make sense to you?”